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Association of Small and Medium Business - Region Sofia :: Projects, publications...
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Manuals will support non-governmental sector and small and medium business in building organizational capacity


Manuals for building organizational capacity of non-governmental sector and small and medium business were presented on Wednesday 10th of November 2004 by the Coordinator of the project Miglena Georgieva. The Manuals has been translated, adapted and printed by Association of Small and Medium Business – region Sofia within the Regional Program “Working Together”, Small Grants Program component, managed by Foundation “Partners for Local Development” (FPDL), Romania and financed by Local Government Initiative / Open Society Institute (LGI / OSI)”.
30 representatives of NGOs, state institution and private companies from sofia and the country took part in the presentation meeting.

    The series of Manuals have three main topics:
  • Human Resources Management
  • Financial Resources Management
  • Outreach Communicating and Influencing
Each of the three Training Manuals have two parts: Part I with concepts and strategies associated with the topic and Part II including various training and management tools for applying the concepts in the organization operation or in training programs.
    The manuals include:
  • Human resources Management:
    Perspective on managing and developing human resources, Establishing competitive wage benefit packages, Steps in the hiring process, Strategies for developing staff performance, Establishing and implementing a performance appraisal system, How to manage disciplinary, Termination and downsizing situations, How to write an employee handbook, How to write job description, Assessment toll for analyzing the organization HRM system and procedures, Employing and developing volunteers.

  • Financial Management:
    Transparency, sustainability and accountability - the three principles underlying NGO Financial Management, Financial records and reporting system, Annual budgeting process, Developing and managing cash flow, Purchasing, Internal controls, Managing goods and equipment, Auditing and financial possibilities, Self assessment instruments on financial management, Organizational strength and integrity, Developing a business plan based on the organizational assessment results, Financial record keeping, annual and cash flow budget preparation.

  • Outreach Capacity:
    Communicating and influencing processes, Inter-personal and inter-organizational communication strategies, Media relations, How to package information to reach clients, Networking, The role of visioning and having a strategic thinking, How to influence the public policy process, Lobbying skills as part of the influencing process.